Our employees are experts in their field ensuring your complete satisfaction. They are available to answer both yours and your client’s questions in a helpful and timely manner.
We will set up an inbound, toll-free number in your company’s name to answer all inbound calls. In-house customer service employees are available daily to work with customers, brokers, and carriers in solving problems, to answer delivery questions, and to handle any other matters that arise,
Our well-trained staff of logistics customer service representatives are in constant contact with the warehouse operations personnel and freight brokers to ensure that everything runs smoothly. Our staff is even able to provide our clients with product analytics and logistics reports to assist in future logistical decision making.
Logistics customer service representative work with the sales brokers to solve customer problems, and to send out sample shipments for new presentations.